Leadership Development Blog

Ken Blanchard once stated: “Feedback is the breakfast of champions.” This holds true and is essential for any endeavor, whether athletics, business or academia. Feedback is necessary to adjust the rudder of your organization’s “ship.” The more feedback you give and receive, as long as it’s quality feedback, the better for your employees and for […]

360 assessments are a helpful addition to any organization’s set of evaluation procedures and professional development. Deciding to use 360 assessments can be a step off the beaten path of what your company is used to, especially when you first get into them. Luckily, 360 assessments have been around for a while. Should your company […]

When you’re deciding to assess your employees, 360 degree feedback can prove to be helpful, particularly when you’re looking to improve upon your employees’ strengths and improvement areas. This sort of feedback style has been around for a while and has been used to support traditional forms of evaluation. With 360 degree feedback you can […]

So, you’ve started to see the merits of 360 degree training, and your organization is now embarking upon a path of using this training method. You understand its benefits and are beginning to enjoy them in your company. However one of the benefits that’s not often considered is that 360 degree training can be instrumental in aligning the performance […]

No matter what industry you’re in, employee accountability is important. In fact, when polled, 91% of respondents stated that accountability is one of the most important things they’d like to see in their workplace. On the flip side, 82% of those respondents felt that they have no power to hold anyone accountable in the workplace. So what’s going […]

Based upon decades of research on human behavior in organizations, Gallup recently concluded: Strength-based management works. Employees who are encouraged to develop and use their strengths are more engaged and loyal. They perform better, produce more, learn their roles quicker and more positively affect their organization’s profits. Other outcomes of strength-based environments include more enthusiasm […]

Do you have an ethics problem in your organization? Or maybe the ethics of your workers is acceptable but you want to improve them? Perhaps your organization only has a few areas that need to be targeted. The reasons that leaders of an organization would choose to implement ethics training are varied. The best reason is that good ethics is […]

Every organization should invest in the development of its employees. Whether it’s called employee development, professional growth or leadership development, it all boils down to the same issue: How do you develop and grow your employees to become better employees and strong leaders? Employee development management ranges from developing their leadership potential to training them to […]

Customer service matters. Even in our time of technology, convenience and competition among several companies offering the same product, customer service matters. Some would argue that it matters more now than in the past especially because of competition. No matter the product or service, you can count on other companies to compete for consumers along […]

You’ve decided to start an ethics training program, and now you’re trying to figure out ways to implement it. You must consider your employees’ available time as well as the costs to your organization. A 2013 study found that the cost of direct learning for companies with 500 employees or less was, on average, $1,888 per employee. This […]