Leadership Development Blog

Are you using an employee skills assessment with your present and prospective leaders? Building such a questionnaire can appear easy, but if you want one that is truly effective and provides insight into the skills and qualities of your leaders, you should take the time to make a comprehensive employee skills assessment questionnaire. There are many assessments […]

The prevailing wisdom is that most work environments are made for extroverts. And, on the surface it would appear that the world of business is best suited for the extrovert, with its meetings, networking and high levels of social interaction; however, that’s not the case. Some of the most successful business people are introverts, such as […]

Every company wants to maximize employee productivity, increase profits, and position employees to perform their best. To help achieve those goals, you should start by asking some simple questions: Who do you have working on your team? What are their skills and strengths? What are their weaknesses and deficiencies? Are they best suited for the teams and positions […]

The American population is changing. The number of racial and ethnic minorities is growing. Women are considered a solid part of the workforce and their numbers in the workplace are increasing. Lesbian, gay, bisexual and transgender (LBGT) individuals have always been in the workplace, but they’re now stepping forward and accepted as such. It’s projected that minority populations […]

 It’s never wise to assume people “know” things and this is especially true when it comes to workplace ethics and values. What’s considered normal for some people, isn’t for others. Further, gray areas and undefined situations can lead to workplace ethics dilemmas that demand legal redress or mediation. Thus, it’s necessary to have a clear and effective […]

Customer service will make or break your company. In fact, businesses lose approximately $41 billion a year due to poor customer service. Of course, the product or service provided also matters. The best combination is to have excellent customer service for an exceptional product; however, customer service is so important that even a superior product accompanied by poor […]

Feedback is necessary for success. It’s a key variable in every relationship, be it work, sports, play or your personal life. In order for feedback to be fruitful, it has to be delivered in a way that sticks. Further, feedback needs to be a mutual exchange. Employees need to feel free and secure enough to provide […]

In any industry, it’s easy to get off track, even with a well-honed strategic plan in place. It’s common for employees of a business or organization to work diligently, with their heads down for an extended period of time, only to look up and wonder – “Where are we?” – surprised that their surroundings look […]

Every business owner understands the need to continuously strive towards a strong, stable future. A company’s labor force is essential for future success. Over the life of the company, employees will come and go, move up (and down), and the internal dynamics of the company will continually change. As employees shift around in and outside […]

Having trustworthy employees is an often overlooked quality of successful, highly productive workforces. The difference between having to rely on an employee you trust and one you don’t trust can have an incredible impact on how well your business operates. With trustworthy employees, you can focus on other (more important) tasks without having to worry […]