Category Archives: Employee Management


image of coworkers talking

How To Use Employee Strengths To Be More Successful

Posted on August 16, 2016
Whether you're working with five employees or 5,000, it's important to approach employee strengths with the goal of making the most of them. Take the time to analyze these strengths through the lens of what’s best for the company. Following are a list of employee strengths that make up the foundation of any organization’s success. (more…)
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6 Secrets For Effective Employee Coaching & Counseling

Posted on August 9, 2016
 Savvy supervisors know that effective coaching and counseling builds strong working relationships. It also encourages retention and helps employees grow in their careers. In fact, a 2006 Sun Microsystems 5-year study of over 1,000 employees found that those who mentored others were 6 times more likely to be promoted than those who didn’t, and their mentees were 5x more likely to be promoted than those who weren’t.  (more…)
Employee Skills Assessment Questionnaire Basics

Employee Skills Assessment Questionnaire Basics

Posted on August 2, 2016
Are you using an employee skills assessment with your present and prospective leaders? Building such a questionnaire can appear easy, but if you want one that is truly effective and provides insight into the skills and qualities of your leaders, you should take the time to make a comprehensive employee skills assessment questionnaire. There are many assessments on the market that are general and, honestly, pretty unhelpful. You want one that will ...Read More
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5 Proven Conflict Management Strategies Used In The Workplace

Posted on June 28, 2016
Conflict in the workplace happens. Research shows that the overwhelming majority, 85%, of workers deal with conflict and that its cost is high. One study found that U.S. workers spent nearly 3 hours per week embroiled in conflict, which equated to $359 billion of paid time (at $17.95/hour) or 385 million work days. But, the real issue is not the conflict; the issue is how it’s handled. A healthy work environment must ...Read More
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The 3 Worst Mistakes That Make Great Employees Quit

Posted on June 21, 2016
In order to succeed, a company must have great employees who enjoy working for the company and produce exceptionally well. Trouble sets in when these great employees start bailing ship. Then the question must be asked: What makes great employees quit? Mistake #1: Poor Supervision Makes Great Employees Leave Forcing great employees to work under a poor supervisor is a fast track to getting them to leave. As the saying goes, “employees don’t ...Read More
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Leverage Your Introverted Employee Strengths (And Their Extroverted Coworkers)

Posted on June 14, 2016
The prevailing wisdom is that most work environments are made for extroverts. And, on the surface it would appear that the world of business is best suited for the extrovert, with its meetings, networking and high levels of social interaction; however, that's not the case. Some of the most successful business people are introverts, such as Bill Gates, Warren Buffet and Steve Wozniak. In fact, an estimated 40% of CEOs are ...Read More
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The True Cost Of Employee Skills Assessments

Posted on June 7, 2016
Every company wants to maximize employee productivity, increase profits, and position employees to perform their best. To help achieve those goals, you should start by asking some simple questions: Who do you have working on your team? What are their skills and strengths? What are their weaknesses and deficiencies? Are they best suited for the teams and positions in which they've been placed? It’s important for employers to know thoroughly the people who ...Read More
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Improve Employee Accountability With These Workplace Ethics Training Tips

Posted on May 17, 2016
 It’s never wise to assume people "know" things and this is especially true when it comes to workplace ethics and values. What's considered normal for some people, isn't for others. Further, gray areas and undefined situations can lead to workplace ethics dilemmas that demand legal redress or mediation. Thus, it’s necessary to have a clear and effective workplace ethics training program in place to define the ethical expectations of your organization. (more…)
customer service training tips your employees need to learn

10 Customer Service Training Tips Your Employees Need To Learn

Posted on May 13, 2016
Customer service will make or break your company. In fact, businesses lose approximately $41 billion a year due to poor customer service. Of course, the product or service provided also matters. The best combination is to have excellent customer service for an exceptional product; however, customer service is so important that even a superior product accompanied by poor customer service will often fail in the long run. The hard truth is that people will look for ...Read More
employee meeting

Improve Employee Performance With Gap Analysis Reports [Example]

Posted on April 22, 2016
In any industry, it’s easy to get off track, even with a well-honed strategic plan in place. It's common for employees of a business or organization to work diligently, with their heads down for an extended period of time, only to look up and wonder - “Where are we?” - surprised that their surroundings look nothing like what they were expecting. In another scenario, a “working conditions survey” is conducted ...Read More