Description
This course is designed to teach participants how to move people forward to a specific business outcome using influence and persuasion. We are constantly challenged every day to influence people on all kinds of matters – this course can show you effective behaviors to accomplish these changes.
Participant Objectives
- Recognize that building relationships is key to influencing others.
- Illustrate that influence is not about power, but about tactfully gaining people’s support and commitment.
- Help participants identify and effectively use the four types of questioning techniques to facilitate negotiations.
- Demonstrate how to gain people’s support and commitment with the help of five key strategies.
- Explain how to transform confronting interactions into collaborative problem-solving conversations.
Purchase Options
DVD Purchase
- With a DVD only purchase, you will receive one DVD copy of the video program and an electronic copy of the leader materials.
- Utilize the program to train individual employees or groups of employees in one location at a time. You may NOT broadcast or transmit the program.
- You may NOT make copies of the DVD program.
DVD with Reproducible Guides
- With a DVD with Reproducible Guides purchase, you will receive one DVD copy of the video program and electronic copies of the leader and participant materials.
- Utilize the program to train individual employees or groups of employees in one location at a time. You may NOT broadcast or transmit the program.
- You may NOT make copies of the DVD.
- You may make an unlimited number of copies of the Participant Guides to utilize in conjunction with the training.
Additional Purchase Options
